The damage or fault results wholly or substantially from reasonable wear and tear or is part of the normal expected aging process of the product such as rusting, discoloration or cracking.Į. ![]() The product has been otherwise used for a purpose not intended or normally recognized for its nature, design, specification or size ĭ. The product has not been installed or used in accordance with any associated manufacturer or supplier instructions or guidelines Ĭ. The product has been accidentally or deliberately damaged following delivery ī. We reserve the right not to accept a claim if we are of the opinion that:Ī.This guarantee applies to products purchased, delivered to, and used within the United States only.Provide additional details of the alleged defect or fault and/orĬ. Permit us reasonable facilities to inspect it.įailure to supply this information within 14 days of its being made by us may invalidate the claim. Following any claim to us, in accordance with clause 4 above, you may be asked to:Ī.Please retain details of your purchase in case of any issues which may require resolution in the future. Any claim under this guarantee must be made in writing to: Garden Artisans, 6761 Baymeadow Drive, Ste A, Glen Burnie, MD 21060 (or by email to The claim must be accompanied by documentary proof of the purchase and provide sufficient details of the apparent defect or fault to enable us to be able to understand and investigate the problem fully. Provide replacement parts or materials at our own cost orģ. Repair of the product at our own cost orĭ. Direct or like-for-like replacement of the product orĬ. A full or partial refund of the purchase price orī. If a product proves defective during this period, depending on the nature of the fault, the length of time it has been in possession of the customer, and the usage during that period, we will at our complete discretion offer one of the following options:Ī.We guarantee that coated structures will be free from defects in materials and workmanship for a period of 10 years from the date of production.If in that time you discover a material or workmanship defect, we will repair or replace your product subject to the conditions set out below: ![]() We guarantee all coated structures for 10 years from the date of production. Garden Artisans will extend the following Agriframes warranty to customers within the United States. The additional lettering will designate the new fully welded joints and textured matte black "forged" finish.Īgriframes Workmanship & Materials Limited Guarantee The item numbers will remain the same for either style except for the "TBK" following the number. Garden Artisans is now stocking the new Agriframes products but should you desire to have the older style to match one of your existing structures, just let us know and we will order it for you. Many of our photos are not of the new stock, but we will be replacing them as they come available. Our standard in-stock color is their new "forged" black with a reference of TBK in the item name. Not only has this made the structures stronger, but it also makes assembly easier and allows for custom colors on special order items. ![]() While we do not carry in-house all Agriframes products, we are happy to order any structure you may wish from their product line.Īgriframes has moved its design away from molded plastic connectors in their Classic and Classic Extra range to metal connectors. Quality is never compromised - our designs are strong and durable, made of a hi-tensile steel tubing, galvanized inside and out to resist corrosion.Īgriframes is part of the Tildenet Group - a family run business spanning generations. Their products are classical and timeless.Īgriframes offers a range of arches, pergolas, screens, obelisks and gazebos that are designed to suit the most refined styles of an English garden. ![]() Best of Both Worlds - Decorative & UsefulĪgriframes is a UK company at the forefront of premium garden design and renowned for crafting quality garden structures built to last for years to come.As-is Products - Discontinued - Samples - Returns.
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